Cancellation Policy

Every appointment is specially reserved for you! As a courtesy to our staff, and waiting guests, we request a 24-48 hour advance cancellation notice.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services.

If you cancel less than 24 hours in advance, you will be subject to 50% of the service charge listed at the stylist level. If you "No Show" your appointment, you will be subject to 100% of the service charge of the anticipated service amount listed at the stylist level. Ongoing no shows may be required to have a credit card on file and be subject to a service deposit to reserve future appointments.

Please note late arrivals, 15 minutes after appointment time, may be subject to a shortening of service offerings or a rescheduling of your appointment.